Originally a thoroughbred “boxshifting” reseller, we
have moved with our customer’s requirements to become a professional
and unrivalled IT hardware refurbisher, positioning us to be able
to utilise our expertise for our diverse customer base including
manufacturers, solution providers, resellers and business users.
Signals IT is constantly evolving and adapting to meet market demands
and client growth. Our philosophy is based on a firm commitment
of ensuring business can be conducted with ease in both mainstream
and specialist areas, providing the highest quality of support and
competitive pricing whilst at the same time maintaining a customer
friendly approach.
Our customers quickly recognised that we could fulfil their requirements
in other areas of their business. Owing generously to our overriding
commitment to improving our internal processes, combined with our
strength in customer service and a very strong business model, we
have built our business on providing our customers with a complete
service that is unique and second to none.
We emphasise this by providing all of our customers with a personal
account manager whose primary focus is to ensure that all requirements
and requests are promptly and efficiently not only met, but also
exceeded!
Having developed a total understanding of IT systems based around
our core operation as a refurbishment house, we are able to work
from full systems right down to component level PCBs. We realise
that just because our customers want value, they should not have
to compromise on performance and quality, therefore all of our PCs
are thoroughly tested at our facility prior to being sent and in
addition we offer an extended warranty option to give you further
confidence. In our eyes, value is a matter of offering the best
cost Vs performance/quality ratio.
Partnered with a number of well-established service suppliers throughout
the UK and Europe, we have integrated into their supply chain on
an invisible level. It soon became clear that we would be able to
utilise our supply base to offer far better value to our customers,
couple that with our highly professional service we have created
a combination that other suppliers would struggle to match consistently.
Dealing with logistics from concept – inception – conclusion/culmination/completion
of product lifecycle, including ultimate disposal, efficiency being
the key factor in all aspects of this process.
Processes
We value our customers and constantly strive to improve our service
to them. We have put a large emphasis on offering integrated solutions
to exactly match with our customer’s expectations.
With a business focus on effective and efficient solutions using
complimentary yet diverse technologies, we quickly realised that
we have to make sure that our internal operations are just as successful
as our finely tuned customer service.
We have become more and more recognised for our ability to offer
very flexible approach in remodelling our production line facilities
and setting new processes based on requirements, adapting easily
to customer needs. We actively encourage innovation and are constantly
updating and improving our processes to fluidly integrate with customers’
infrastructure!
We do not service a specific market sector; we are specialists,
thus enabling our staff to transfer their skill sets across a broad
range of customer types and user bases. Our teams have the experience,
skills and resources to ensure your requirements are met with the
most effective solutions.